About US

Mother and Child Are Using a Kiosk — Schmucker Cleaning in Gulliver, QLD

Third Generation Family Business

BACKGROUND

Welcome to Schmucker Cleaning, a family-run business with three generations of knowledge and experience in the cleaning industry. Robert Schmucker migrated to Australia from the United States in 2005 and has made Townsville his permanent home for his family and business.

Our Mission

Our mission at Schmucker Cleaning is to create a respectful and dignified cleaning company where staff are supported and developed to enthusiastically deliver the best cleaning service in Townsville. We pride ourselves on relentless energy and fantastic communication.

Risk Mitigation

We carry Public Liability and Worker's Compensation insurance. This means if we break or damage something within your premises, we have the necessary insurance in place to have it rectified. If one of our cleaners were to get injured on the job, they are covered by our insurances.

SECURITY CLEARANCES:

All of our technicians have been police checked and hold a blue card (working with children).

Quality

We provide meticulous initial training and ongoing performance management for all of our cleaners to deliver consistent service to the client. We have an ongoing Quality Control System. We undertake monthly/quarterly checks on all of our jobs and feedback is provided to our technicians as well as the clients.

Our Guarantee

We offer a 100% Satisfaction Guarantee. If we did not complete the job to the client’s satisfaction, the client has the right to inform us of any cleaning defect or omission within 3 calendar days of the completion date of the clean. We will return to the job site within 3 business days and remedy it at no extra cost to the client.

Our Team

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Robert Schmucker Jr

Founder & General Manager

The founder of Schmucker Cleaning, Robert brings a unique background to the industry. Having migrated from the United States in 2005, he spent 20 years as an Architect, a career that honed his attention to detail and project management skills.

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Jovelyn

Administrative Assistant

Jovy joined the team in October 2025 and is our primary administrative staff based in the Philippines. She holds a degree in Hospitality Management and has extensive experience in all aspects of administrative work. She is currently responsible for payroll, invoicing, and various ad hoc administrative tasks.

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Sabrina

Cleaning Team Leader / Assistant Manager

Sabrina is a Cleaning Team Leader/Assistant Manager from Brazil. She holds an Architecture/Interior Design degree, is highly detail oriented and a great communicator and has been with us since November 2024.

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Leidiane

Cleaning Team Leader

Leidiane is a Cleaning Team Leader from Brazil and started in November 2024. Holding a nursing degree, she is currently on a permanent part-time contract in office cleaning while on a student visa.

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Ricardo

Cleaner

Ricardo is from Brazil and joined our team in January 2025. He is a qualified Brazilian Jiu-Jitsu instructor and often works with his wife Sabrina.

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Tamara

Cleaner

Tamara is from Argentina and joined our team in June 2026 and is under sponsorship. She holds a Bachelor of Tourism and is a highly skilled all-around cleaner.

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Staner

Cleaner

Staner is from Brazil and joined our team in November 2024. He holds a qualification in Painting and is a highly skilled all-around cleaner and works together with his wife Leidiane.

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Noi

Cleaner

Noi has Permanent Residency status and is originally from Thailand joined our team in July 2026. She's a highly skilled cleaner with a focus on general house cleaning.

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Jini

Cleaner

Jini is from South Korea and joined our team in March 2026. She is a highly skilled cleaner with a focus on office and commercial cleaning.

Luz

Cleaner

Luz is originally from Colombia and joined our team in August 2026. She’s a highly skilled cleaner with a focus on bond cleaning and general house cleaning.